Wednesday, June 14, 2006

"I'm sorry, you want to see a DOCTOR? What, THIS year?"

Doctor's receptionists. Now there's a profession that comes in way beneath estate agents, bailiffs and tax inspectors. I think they think that it is their job to stop anybody from bothering their precious doctors. Take our doctors, the ones I was so enamoured of their lovely surgery with a while back. You want an appointment less than 6 weeks (yes SIX weeks) in advance, you have to turn up on the day at 8am and join the queue of other desperate people in the hope of getting an appointment later that day. If you fail, you have to try again the next day. And the next. Skipping the middle man and going straight to A&E sounds preferable to me. If you aren't that sick, you still have to take at least half a day off. Then you feel guilty for taking a slot on the same day when someone sicker than you may have needed it. If you are really sick and have to crawl out of your house, you might as well hang on in there for the ambulance. If you ain't self cured by the time your appointment in six weeks comes round, then you can feel victorious.

There must be some evil kind of training program for wannabe receptionists. It wipes them of any kind of human characteristics and promotes repetition of phrases such as "try again tomorrow" "he can see you at a push a week on Friday for 3 minutes". I really hope I never get really sick.

1 comment:

  1. The receptionist at my old GP's used to ask why you were there when you turned up for an appointment. So you had to announce in front of the whole waiting room what was wrong with you, cus if you didn't tell her, no way were you getting in - even though you already had an appointment!